Registration

Sunnyline Computer Products Poland sells goods only to registered wholesale companies. To become our partner please send your company’s data to the sales department. A valid active EU VAT number is required.

Orders

All orders are accepted in writing only by e-mail or fax. Sales department working hours are Monday to Thursday from 9:00 to 17:00, Friday from 8:00 to 16:00 CET. All orders placed after that time will be processed next business day.

All prices given (unless stated otherwise) are net prices (VAT excluded), EXW and do not include shipping fees. Available currencies are: PLN, EUR and USD. For our regular partners, depending on the level of turnover the appropriate discount system is provided.

Sales Restrictions: The following manufacturers have introduced restrictions on the sale of their products: TP-Link, Microlab. For details please contact sales department.

Payment

For all orders, buyer will receive pro forma invoice which is the basis for payment in advance. Payment currencies available for payment through bank transfer are : PLN, EUR and USD. All bank's fees must be covered by buyer. The original invoice will be delivered with ordered goods.

Deferred payment may become available depending on the turnover and purchase history. Trade credit and transactions are insured and monitored by Euler-Hermes Group.

Shipping

Delivery of the goods is carried out by the shipping company at the expense of the buyer. The shipping costs are visible as a separate position on the invoice. The costs and delivery time are calculated individually for each order. Sunnyline is currently working with GLS and Raben for deliveries outside of Poland. It is possible to use the shipping company specified by the buyer therefore all arrangements and shipping costs are made and paid by buyer.

Notification of defects

The buyer is obligated to examine the goods immediately upon reception. All defects must be described and confirmed in writing on acknowledged receipt by freight/forwarder. Obvious defects must be notified to Sunnyline within 48 hours after delivery. Hidden and factory defects must be notified to Sunnyline no later than 7 days after discovery.

In addition buyer is obliged to verify the goods in regard to quantity and quality. Any differences must be reported within 48 hours after delivery.

Warranty

All products offered via our distribution are covered by 12 months warranty. This period shall commence upon the day of purchase stated on the invoice. Exchange of the defective items shall take place within a period of 30 days with the subsequent delivery. Longer period may be required depending on the market condition and availability.